Business Tools for Schools

BTS Help for
Time Keepers and Time Approvers:
(213) 241-5200 Options 6-2-1

To provide feedback or to submit questions, please send an email to the bts project team at bts@lausd.net


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  • SAP Security Access Form - Request authorization to the SAP system by completing the online form.  All requests are subject to approval
  • Payroll Services - Employees with payroll questions can visit the website for more information.  
  • Time Statement  - View and track the processing status of time entries entered by site-based time reporting staff
What's New

Budget reductions for fiscal year 2009-2010 will have a significant impact on services provided by the Information Technology Division, BTS (Business Tools for Schools) branch.  Unfortunately, the reduction of positions has lead to a reduction of BTS-related services including the BTS Training Team.

As of Monday, August 17, 2009, support for various applications have been transitioned to other offices or eliminated.  You may experience longer response times during this transition period.  The offices that have assumed these new tasks request your patience and understanding as they adjust to this new support model.  In return, your questions and concerns will be handled with the utmost importance and in the order received. 

The ITD Service Desk number is (213) 241-5200.  Select options 6 (District Business Applications) and option 3 (BTS Applications) to receive support for the following items:         

  • Time keeper or time approval questions
  • Benefits
  • Account and password related items
  • School budgets, School Front End, object codes, commitment items, fund, functional area, and budget balances
  • Classified service; i.e., selection, recruitment hiring process, questions on classification issues, performance evaluation, salary schedules, etc.
  • Payroll questions

Call the Procurement Customer Service Unit at (562) 654-9009 for questions related to the following:

  • Supplies and Equipment Catalog including ordering, stock availability, and status of Warehouse orders
  • Status of stock and non-stock requisitions
  • Status of non-stock Purchase Orders (PO's)
  • Warehouse claims
  • Salvage
  • Radios
  • Professional Services Contracts
  • P-Card
  • Warehouse On-Line Catalog
  • Purchasing/Procurement 
 Average Paid Time (APT)

Pursuant to Education Code Section 45137, certain part-time employees must be paid for benefit hours such as vacation and illness in accordance with their average paid time (APT) in the previous quarter.  APT has been implemented. Find answers to frequently asked questions here. It focuses on questions about APT, but also includes information relevant to eligibility and the months used for the calculation.

 BTS System and Reports Status
Management Reports: Data for all BTS Management Reports was successfully updated.
BTS System is operational. The system is available for all users.

Quick Links - BTS & IFS Support and Training

As of Monday, August 17, 2009, support for various business applications has been transitioned from the BTS Training Team to other offices or has been eliminated. Below is a guide to the support and training options that remain for BTS & IFS.

Phone Support:

213-241-5200 – Option 6 for District Business Applications

BTS Applications, Press 2
Listen for the menu option that covers your item:

  • Press 1 - If you are a time keeper or have time approval questions
  • Press 2 - Benefits questions (life insurance, flexible spending accounts or retirement savings)
  • Press 3 - For account and password related items

IFS related items, Press 3
Listen for the menu option that covers your item:

  • Press 1 – For account creations, password resets, and profile creations and updates
  • Press 2 – For printing issues, computer hardware and software issues, including LU resets for customers using IFS on the PC3270 software, and software installation
  • Call the Procurement Customer Services Unit at 562-654-9009 - For Questions about Warehouse IFS and Warehouse On-line Catalog orders, Status of stock and non-stock requisitions, Status of non-stock purchase orders, Professional Services, and P-Cards
  • School Fiscal Support - For questions regarding school budgets, School Front End, object codes, commitment items, fund, functional area, budget & expenditure queries, and budget balances please contact your Fiscal Specialist at the ESC Office.

Support by Email and Web Sites:

All issues pertaining to the classified service, i.e., selection, recruitment, hiring process, questions on classification issues, performance evaluation, salary schedules etc. send an email to perscomm@lausd.net