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Employees who don't know their username or password should:
1. Click LAUSD E-mail Accounts/Passwords.
2. Click on the 'Activate your LAUSD email account' link. The Password Hint and Answer will be set during self-activation.
Password Rules (Differs from Welligent password rules)
• Passwords must be between 8 and 20 characters in length.
• Password cannot be the same as the user ID.
• Passwords must consist of a mix of alphabetic and numeric characters.
• Passwords cannot contain more than 3 repeating characters. For example, including "aaaa" in your password would make it invalid.
• Passwords must not be found in a dictionary of commonly used passwords. This password dictionary will only apply to words of 7 or more characters. Commonly used passwords include values like 'abcd1234' or "password1.” |
Employees who don’t know their password should:
1. Click LAUSD E-mail Accounts/Passwords.
2. Click on the ‘Reset a forgotten password’ link.
3. Enter the requested identifying information and click submit.
3. Set up a new password and verify it.
4. Answer the hint question and submit.
Tip: If you don't know your password and have not set your “Password Hint Question and Answer,” please contact the ITD Service Desk at 213-241-LA00 (5200) and press 4 for password assistance
-OR-
connect to http://techsupport.lausd.net for other contact options. |
